HippoRemote Blog » Bugs

Bug Alert: HippoRemote Doesn’t Think It’s Connected to a Mac

Albert — Thu, 22 Oct 2009 11:24:29 +0000

We’ve identified a bug where HippoRemote fails to detect it’s connected to a Mac. This occurs when you’re using HippoVNC with no password. A fix is forthcoming, but for now, the workaround is to be sure to enable password authentication. This is also just a good security practice.

To assign a password, launch HippoVNC, go to its preferences, click on the Connection tab, check the button next to VNC Password, and enter a password in the password field. Be sure to restart the server when you’re done.

If you’re running HippoVNC as a system server, in the preferences, click on the System Server tab, check the button next to VNC Password, and enter a password in the password field. Here as well, be sure to restart the system server to force it to apply your changes.

HippoVNC Dual Screen Workaround (FIXED!)

Albert — Mon, 12 Oct 2009 19:42:21 +0000

Update: This bug has been fixed with HippoRemote 1.2.1 and HippoVNC 0.2.2.

If you’re on a dual monitor Windows machine, running HippoRemote 1.2 with HippoVNC 0.2.0, you may have encountered a bug where the trackpad becomes unresponsive. We’ve identified and fixed this bug, but unfortunately, the complete fix requires changes to both HippoVNC and HippoRemote.

HippoVNC 0.2.2 is already up on our web site. And an updated HippoRemote has been submitted to Apple. With any luck, they’ll approve it quickly.

In the meantime, there is a workaround! In your Windows screen settings, simply change which screen is the main display and that should resolve the trackpad issues.

We apologize for not catching this bug sooner. Hopefully it hasn’t caused any of you too much frustration.